The Analysis Exchange
The award-winning Analysis Exchange was founded by Eric Peterson and John Lovett of Web Analytics Demystified in an effort to provide much sought-after experience in web analysis to those starting out in the industry – or those who simply wish to refresh their skills. Wendy Greco is the Executive Director of the Analysis Exchange – watch her introductory video here.
Students work with a mentor and hone their skills while analysing the site of a non-profit organisation. And the best part? It’s all completely free.
Useful links:
- Benefits for non-profit organisations
- Benefits for mentors
- Benefits for students
- Podcast by Beyond Web Analytics (with Charity:Water)
- Analysis Exchange on Twitter
- Introductory video
- SIGN UP!
The Web Analytics Association (WAA)
The WAA is a non-profit organisation dedicated to promoting a global understanding of web analytics. For the WAA to truly represent our industry, active participation is needed – and that is where you come in. Be part of an association working on research, best practices and certification – make sure your voice is heard.
As part of your WAA membership, you are entitled to discounts on the certification exam, relevant courses at the University of British Colombia and various networking events.
Useful links:
- WAA Certification Program
- Membership Overview
- UBC Web Analytics Award of Achievement
& Web Intelligence Certificate - My overview of the Award of Achievement
- Follow WAA on Twitter
- JOIN!
Web Analytics Wednesdays
Web Analytics Wednesdays (WAWs) are community events in your area. If your area doesn’t have one, why not start one? WAW is one of the most popular social networking events in the digital measurement community. They are organised by local hosts and sponsors and can range from a few people to a large event. Learn more here.
Education
There is a growing number of resources for furthering your web analytics education. Have a look at this page compiled by Jim Sterne for a great list of courses, videos, posts and more.
Certification
The Web Analytics Association has been providing web analysts with a professional accreditation since 2010. Becoming a Certified Web Analyst involves proving your knowledge and competency in the field of web analytics through a proctored examination. Once the certification has been attained, it must be maintained by providing the WAA with proof of ongoing self-development. Click here to see further information, sample questions and apply to do the exam.
Books
One good way to get involved in the community is to pick up some industry favourites and then talk about them, blog about them, tweet about them. It’s a great way to get feedback, to learn, and quite often, to begin a conversation with the author.
Suggested titles (in no particular order):
- Web Analytics 2.0 by Avinash Kaushik
- Reading Virtual Minds, Volume 1 by Joseph Carrabis *15% discount, free shipping*
- Social Media Metrics by Jim Sterne
- Website Measurement Hacks by Eric Peterson
- Advanced Email Marketing by Jim Sterne
- Cult of Analytics by Steve Jackson
- Web Analytics an Hour a Day by Avinash Kaushik
- Web Analytics Demystified by Eric Peterson *Free!*
- Advanced Web Metrics by Brian Clifton
- Yahoo! Web Analytics by Dennis Mortensen
- Waiting for your Cat to Bark by Bryan & Jeffrey Eisenberg
- How to lie with Statistics by Darrell Huff
- The Cartoon Guide to Statistics by Larry Gonick & Woollcott Smith
- Social Media Metrics Secrets by John Lovett
For more suggestions, take a look at Jojoba’s must-read list here
Twitter is a great place to get involved in the web analytics community. If I was to list those I’d recommend following, we’d be here all day, so I will refrain from that and instead encourage you to watch the #measure hashtag. Ask questions, get talking, follow conversations and find out whose voice you want to hear in the web analytics space.
If you’re new to Twitter, here’s a beginner’s guide
Tools
I won’t apologise for having a bias towards Yahoo! Web Analytics, but I will also happily acknowledge that there are other great web analytics tools out there. Get to know about them, and if you can get access, try them out.
Web Analytics is not about the tool you use, but it helps to know what those in the community are using:
Some web analytics solutions (in no particular order):
- Yahoo! Web Analytics
- Omniture (aka Adobe Online Marketing Suite)
- Google Analytics
- Coremetrics (an IBM Company)
- Unica (an IBM Company)
- WebTrends
For a great breakdown of web analytics tools, read Avinash Kaushik‘s blog post here
Conferences
I’ve only attended eMetrics thus far (and I highly recommend it), but I know many who swear by the conferences below as a fantastic resource for networking and learning. These are some of the ones I seeth with envy over:
Jobs
Specialising in jobs in the web analytics industy, IQWorkforce is a great place to start if you’re looking for employment. While you’re at it, stay a while and look around the IQWorkforce site – they have a great blog and other resources.




